Cancellation Policy
Understanding our cancellation terms
General Policy
Cancellations made 48 hours before the service date may be eligible for a refund depending on the attraction partner.
Non-Refundable Activities
- Burj Khalifa Tickets
- Theme Park Tickets
- Last-minute bookings
Rescheduling
Rescheduling is allowed for selected tours based on availability and partner approval.
No-Show Policy
No-shows are considered non-refundable.